Frequently Asked Questions

 

Storage FAQ's

 

Is the storage facility secure?

 

Absolutely. The building is fully alarmed, with a link straight to the police. We also offer a ‘by appointment only’ visiting option, insuring a Bellemoor staff member is always present during visits.

 

Will my goods be protected in extreme weather?

 

Yes. The storage facility is fully weatherproof, with full insulation to ensure your belongings are kept dry.

 

What size unit will I need?

 

Our expert team will assess your storage requirements and advise you accordingly.

 

Do I have to pay VAT on Self Store?

 

Yes you will be required to pay VAT.

 

Will my belongings be insured?

 

Yes, we offer full insurance for your goods.

 

House Move FAQ's

 

I don’t have a completion date, how do I book you?

 

This is absolutely fine. We can provide a quotation and hold it for you until you have a completion date.

 

What packing services do you offer?

 

At Bellemoor we offer:

 

Full packing – carefully pack all your boxable belongings ensuring they are organised and stored effectively.

 

Fragile packing – we will pack any fragile belongings (for example china and glass) with proper care to ensure safe transportation. Our team are experienced packers and have expert knowledge in this sensitive area.

 

Owner Packed/DIY - this option allows you to pack all of your boxable effects in advance of the move yourself. We will provide and advise you on the tools and cartons you need to pack all goods safely and securely.

 

Are my goods insured?

 

Yes, your belongings are covered against all risks of physical damage (subject to terms and conditions) i.e. if you pack for yourselves, our insurance will not cover damage due to your inadequate packing

 

Do you have the necessary clearance and disposal licences?

 

Yes we are fully licensed by the Environment Agency to clear and dispose of unwanted goods.

 

Do you sub contract move at Bellemoor?

 

Absolutely Not. All of our team are long serving members of staff,  in either a full or part time capacity. All are trustworthy and Bellemoor never uses agency staff to cover.

 

Commercial Relocation FAQ's

 

Do you supply packing crates to help with an office move?

 

Yes, we will hire out any crates/storage options that you require to complete your business relocation.

 

Can we (as a business) move out of hours or on a weekend?

 

Bellemoor is committed to giving you the best moving experience possible, we will aim to move your business with as little disruption as we can and would be happy to move you on whichever day is most convenient.

 

We have more than one office location across the UK, are you able to move us?

 

Yes, we have a dedicated team of professional removers that are able to relocate businesses across the UK.

Find us at:

Bellemoor Removals & Storage Ltd.

Southwood Farm

Southwood Road

Shalden

Alton, Hants

GU34 4EB

 

Contact us:

If you have any queries or wish to make an appointment, please contact us:

 

Phone: 01420 540213 (Office Hours)

Phone: 07768 533673 (Evenings and Weekends)

Email: enquiries@bellemoor.co.uk

 

Alternatively please use our contact form.

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